What is an Onboarding Experience Survey?

Onboarding is the process of welcoming and integrating new employees into a company. It’s a critical part of the HR process, as it sets the tone for how the employee views their new workplace and colleagues.

One way businesses can evaluate the success of their onboarding process is by conducting an Onboarding Experience Survey. This survey is typically given to new employees after they have completed their first few weeks or months on the job.

The survey aims to capture the employee’s perspective and feedback on different aspects of the onboarding process. The feedback collected from this survey helps companies make necessary improvements to their onboarding process.

Benefits of conducting an Onboarding Experience Survey

1. Identify areas for improvement: The survey helps businesses identify areas where the onboarding experience can be improved. This feedback can be used to make the onboarding experience more engaging, informative, and enjoyable for new employees.

2. Increase Retention: When the onboarding process is smooth and successful, new employees are more likely to stay with the company. By collecting feedback from the Onboarding Experience Survey, businesses can improve the process to increase employee retention.

3. Save Costs: When employees feel welcomed and supported from the onset of their employment, they are more productive, and the overall cost of turnover is reduced.

What Questions are asked in an Onboarding Experience Survey?

The questions on this survey may differ based on the type of industry or the company’s priorities. Generally, questions asked in an Onboarding Experience Survey might include:

• What was your first impression of our company?
• How would you rate the overall onboarding experience?
• Was the training provided helpful?
• Did you feel prepared for your job on day one?
• How could we improve the onboarding process?

Tips for a Successful Onboarding Experience Survey

• Keep it short: The survey should be short and easy to complete, so new employees do not feel overwhelmed.

• Include open-ended questions: Asking for feedback on specific aspects of the onboarding process while also allowing employees to share additional thoughts will help provide more useful feedback.

• Ask at the right time: It’s important to wait until new employees have had enough time to get acclimated to the job and the company culture so that they can provide more informed feedback.

Conclusion

The Onboarding Experience Survey plays a crucial role in understanding how new employees perceive their onboarding process. By collecting qualitative and quantitative feedback, businesses can identify areas for improvement.

With this survey, companies can ensure that new employees feel welcome, informed, and empowered from day one, resulting in a more positive, productive, and engaged workforce.